Service approach
Investigation & Case Support is delivered around the operating realities of labor organizations, employee-relations teams and workforce institutions, with emphasis on adoption, governance and measurable process improvement.
- Discovery and requirements mapping
- Process and workflow design
- Configuration and implementation
- Data migration and quality checks
- Integration and testing
- Training and operating procedures
- Reporting and governance
- Ongoing support and improvement
How it connects to SHRAMIKA
This capability is designed to share a common worker/member data model, workflow engine, document layer, reporting environment and security framework with the rest of the SHRAMIKA ecosystem. That reduces fragmented records and makes cross-functional workforce processes easier to govern.